Steps for reporting an error or glass damage to a Boon Edam entrance solution
If you experience an error or glass damage to your Boon Edam entrance product, we recommend reporting it via our service request form. We will respond as soon as possible to your notification during working hours, from 08:00 to 17:00.
Please ensure you have your door number ready. For revolving doors, the door number is usually located on the sticker at the top of one of the door wings or at the bottom of the central column. For security gates, the door number is typically found on the sticker on the front of the casing.