An overview of error codes on the control panel of a security or access gate and the recommended actions
The table below provides an overview of error codes, error descriptions, possible causes, and solutions.
If your security gate's external control panel (TouchM) displays an error code not listed in this table, or if the suggested solution does not resolve the issue, please report the fault to Boon Edam.
|
NR. |
CODE + DESCRIPTION |
POSSIBLE CAUSE |
POSSIBLE SOLUTION |
|
13 |
CDF Product not calibrated |
The machine is not calibrated. |
|
|
21
|
BDF Block detection activated |
The door panel is obstructed. |
Remove the obstruction. |
|
Motor error detected. |
|||
|
23 |
BDEF Fire alarm is active |
The fire alarm input has been triggered. |
Deactivate the fire alarm. |
|
35 |
AEF Configuration error |
The machine is not configured correctly. |
|
|
41 |
ACF Control unit error |
An error has occurred in the machine's control unit. |
All error codes and detailed instructions on how to resolve them can also be found in your product manual.
If you do not have the manual, please get in touch with us, and we will provide it to you.