My revolving door isn’t rotating - what should I do?

Steps to take if your revolving door is not rotating.

POSSIBLE CAUSE POSSIBLE SOLUTION

The key switch on the control panel is set to position 0 or 2.

Set the key switch on the control panel to position 1.

There is no power supply

Check if the power supply is turned on.

The building's fuse is faulty. Check the fuse and replace it if necessary.
The revolving door fuse is faulty. Contact Boon Edam.

The control panel is displaying an error signal or code.

Refer to this page for error codes and their meanings.

The door set is locked.

Unlock the door set.
The door wing is locked. Unlock the door wing
The emergency stop button is activated. Reset the emergency stop button.
An object is obstructing the door.

Remove the object from the revolving door.

  1. Press the emergency stop button.
  2. Manually rotate the door set.
  3. Remove the object.
  4. Reset the door after the emergency stop.

A malfunction has occurred in the drive system.

Contact Boon Edam.
The night-locking doors are not fully open. Fully open the night-locking doors.